Australian real estate agencies should consider AML software that supports customer due diligence, beneficial ownership checks, red-flag escalation, staff training, and durable records. AML Shield has a dedicated real estate pathway for agencies preparing for Tranche 2.
AUSTRAC risk material for real estate highlights customer complexity, high-value property transactions, trusts, companies, third parties, foreign connections, and reluctance to complete customer due diligence as relevant indicators. These indicators do not make every matter suspicious, but they do show why real estate agencies need structured intake and review.
A useful workflow should capture the customer type, property or transaction context, funding explanation where relevant, beneficial ownership, risk notes, escalation decisions, and review evidence. That record is more useful than a disconnected identity check.
| Manual process | Software workflow |
|---|---|
| Customer notes in email or CRM only | AML-specific onboarding, CDD, risk, and evidence records. |
| Ownership questions handled case by case | Structured beneficial ownership prompts for companies and trusts. |
| Red flags discussed informally | Escalation records showing the concern, reviewer, outcome, and follow-up. |
AML Shield provides a real estate AML compliance page and a platform for starter-kit aligned workflows. It is designed for Tranche 2 teams that need practical evidence of work done, not just policy text.
Real estate agencies should still assess whether their services, client types, transaction patterns, and risk profile fit the starter-kit pathway or need extra controls.
Real estate agencies may need AML software if they want a reliable way to manage CDD, red flags, beneficial ownership, training, escalation, and records under Tranche 2.
Real estate workflows should help teams identify parties, understand the transaction, capture risk indicators, escalate unusual activity, train staff, and keep evidence.
Real estate transactions can involve high-value property, companies, trusts, third parties, remote interactions, and unusual funding explanations, so the business needs clear evidence of checks and decisions.
It should connect customer onboarding, CDD, beneficial ownership, property or transaction context, risk assessment, escalation, training, and program-maintenance evidence.